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Your power protection equipment is comprised of a multitude of electronic and electro-technical components working 24 hours/day, 7 days/week to protect the vital infrastructure in your company. In order to keep your protection system running at maximum efficiency, it is imperative that Preventive Maintenance be carried out on a regular basis.

Tamco Care has a range of manufacturer maintenance contracts, designed to fulfill your most critical requirements in both technical and economic terms.

Whatever your area of activity and power quality needs, these contracts provide:

• Priority access to the services covered by the contract.
• A guaranteed response time up to 2 clock hours.
• Technical support available 24 hours/day, 7 days/week.
• Guaranteed supply of original spare parts - https://florafox.com/ru/irkutsk-81.
• Optimal efficiency on site from a certified professional service team.
• Professional, detailed and regular diagnostic reports.
• A single point-of-contact capable to cover complex and global problems.

Manufacturer recommendations:

• Preventive maintenance visits once a year (minimum).
• Regular service job report for a reliable system follow-up.
• Remote monitoring integration for mission critical or inaccessible sites.
• Technical staff training on UPS operation.

Description of the proposed services

Critical
• Round-the-clock access to our technical support hotline.
• Guaranteed 8 working hour's response time in standard mode, from Monday to Friday, 8 am to 5 pm, local time. Optional premium response time for 2 or 4 hours call out response time.
• An annual preventative maintenance inspection, to be scheduled during normal local working hours (Monday to Friday, 8am to 5pm).
• Technical upgrades according to safety requirements stipulated by the https://trava55.ru/cvety/.
• Labour cost included.
• Travelling time included within 50 km around the TAMCO service centre.
• Spare parts included (excluding batteries).
• Battery check.
Essential
• Round-the-clock access to our technical support hotline.
• Guaranteed 8 working hour's response time in standard mode, from Monday to Friday, 8 am to 5 pm, local time. Optional premium response time for 2 or 4 hours call out response time.
• An annual preventive maintenance inspection, to be scheduled during normal local working hours (Monday to Friday, 8am to 5pm).
• Reduced rates for labour and travel expenses.
• Reduced rates for spare parts (excluding batteries).
• Three month warranty on repairs.
• Batteries not included.

 
Critical
Essential
Hot line 24/24
Call-out times: 8 hours
Preventive Maintenance Visit
Labour and travel
Reduced Rate
Spare parts
Reduced Rate
Technical upgrade
Reduced Rate
Remote monitoring (on selected model)
option
Batteries
option
option
Premium response time - 4 hours / 2 hours
option
option